Research Tips & White Papers

This section is dedicated to the hosting of research tips, white papers and academic studies in order to assist researchers, marketers and decision-makers. This library contains a mix of authors, from professors to practitioners, and is a constantly growing source of information, with new additions appearing each week.
To view an article simply click on the title to open up a new, printer-friendly window.

Note: Copyright is held by the author. Please email author (click on link) for permission to use.


Introduction to Research



Title:Introduction to Survey Methodology and Design
Author:James K. Doyle of Worcester Polytechnic Institute
Published:
Description: A thorough introduction to survey research methodology.
Abstract:Research projects like the IQP that examine the interface between science and technology and society often require the collection and analysis of social data. The most common response from beginning researchers to this need for data is to conduct a survey.....


Target Audience



Title:Know Your Audience
Author:Dennis List of Audience Dialogue
Published:20 June 2002
Description: Before speaking to them, first understand your audience.
Abstract:This paper is designed for people working in communications organizations: radio and TV stations, newspapers and other print media, arts companies, orchestras - any group that communicates with the public......


Pros And Cons



Title:The Good, The Bad, And The Ugly
Author:Marc Puig of DSS Research
Published:01 January 2002
Description: Comprehensive list of the advantages and disadvantages of online research
Abstract:Every survey methodology has its weaknesses, and online surveys are no exception. spe cific.....


Title:Written Questionnaires
Author:
Published:01 August 1998
Description: A brief look at the disadvantages of paper-based research
Abstract:One major disadvantage of written questionnaires is the possibility of low response rates. Low response is the curse of statistical analysis......


Title:Market Research: What It Can And Can't Do
Author:Philip Gendall and Don Esslemont
Published:01 March 1992
Description: The belief that research can provide a comprehensive understanding of behaviour, and that this understanding can be used to manipulate buying behaviour, is a fallacy.
Abstract:In 1987, an American company, Beecham, sued a market research firm, Yankelovich Clancy Shuman, for more than $24 million. This was the amount Beecham claimed it had lost as a result of 'significant errors' in a forecast made by YCS about the performanc.....


Sampling



Title:Sampling For Surveys
Author:Dennis List of Audience Dialogue
Published:20 June 2002
Description: A paper for planning any kind of survey.
Abstract:Sampling is the key to survey research. No matter how well a study is done in other ways, if the sample has not been properly found, the results cannot be regarded as correct......


Email Surveys



Title:Using E-mail To Survey Internet Users In The United States: Methodology And Assessment
Author:Kim Sheehan, Mariea Grubbs Hoy of University of Oregon
Published:01 March 1999
Description: Researchers experience with email surveys in the US
Abstract:The Internet's potential for academic and applied research has recently begun to be acknowledged and assessed. To date, researchers have used Web page-based surveys to study large groups of on-line users and e-mail........


Detailed Reports



Title:Questionnaire Design and Survey Sampling
Author:Professor Hossein Arsham of University of Baltimore
Published:01 February 2002
Description: The contents of this paper are aimed that those wishing to perform basic statistical analyses on data from sample surveys, especially those in marketing science. A basic knowledge of statistics is useful.
Abstract:Objectives: To enable students to understand the integrated process of designing and conducting quantitative survey research projects.....


Title:A Question of Wording
Author:Philip Gendall and Janet Hoek of Massey University, NZ
Published:01 January 2002
Description: This paper examines questionnaire wording
Abstract:Over 40 years ago Gallup (1947) concluded that survey results were influenced more by question design than by sample design......


Title:Statistics Explained
Author:Dr. Howard S. Hoffman of Animated Software
Published:01 January 2002
Description: An excellent selection of definitions of statistical terms.
Abstract:Terms explained include alpha, histogram, null hypothesis, regression, unbiased estimate….......


Title:Anatomy of an on-line focus group
Author:Casey Sweet of Quesst Qualitative Research
Published:01 June 2001
Description: Reprinted with permission from the Journal of Computer-Mediated Communication, Volume 4, Issue 3.
Abstract:On-line focus groups, also referred to as cyber groups, e-groups, or virtual groups, are gaining popularity as the research marketplace discovers the advantages they offer. In addition to saving time and money spent traveling ........


Title:Designing and Conducting Virtual Focus Groups
Author:Casey Sweet of Quesst Qualitative Research
Published:01 December 1999
Description: Reprinted with permission from the December 1999 issue #0548 of Quirk’s Marketing Research Review (www.quirks.com)
Abstract:Qualitative Research has become one of the many beneficiaries of the electronic revolution and evolution, specifically in the development of online focus groups. The rapidly increasing number of ........


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